General terms and conditions
Scope of validity
These general terms and conditions of business shall apply without exception for all business relations between molotow.com / Feuerstein GmbH, Willy-Brandt-Str. 9/2, 77933 Lahr and the customer. molotow.com does not accept any terms and conditions which deviate from or contradict these terms and conditions, and hereby expressly opposes such terms and conditions. The customer’s opposing terms and conditions shall only be valid if molotow.com expressly accepts them in writing.
Conclusion of contract
By entering your personal data and clicking on the “Order” button to conclude the order process, you are placing a binding order for the goods which have been added to your shopping basket. Confirmation that the order has been received is sent immediately after your order. A sales agreement will come into effect when we send an order confirmation or supply the goods.
Storage and accessibility of the contract
The contract’s text will be stored. Our general terms and conditions can be retrieved from this page at any time. The detailed order data can be retrieved from this page.
For the estimated delivery time please refer to the product description. Unless not stated otherwise there, the delivery shall be within 30 days in case of order acceptance.Upon customer's request we can agree to longer delivery times.
We shall be entitled to make partial deliveries in an amount reasonable for you. Additional shall only occur in case of explicit agreement.
Delay in delivery
If the delivery is delayed at the request of the purchaser or for reasons for which the purchaser is responsible, we are entitled to require a flat-rate storage charge of 0,5% of the net value of the goods for each month started, but not exceeding 10% of the net order value.
Right of withdrawal & Model withdrawal form
You have the right to withdraw from this contract within 14 days without giving any reason. Click here for details about your right of withdrawal.
If the purchase item has a defect, we must first of all always be given the opportunity to comply subsequently within a reasonable period. We are entitled, at our option, to rectify the defect or supply a replacement. If the subsequent attempt to comply fails, i.e. at least two attempts at reworking have failed or if it is unreasonable for the customer to comply subsequently for other reasons, then the customer – irrespective of any claims for compensation – can withdraw from the contract or reduce the purchase price. Information on manufacturer's warranty.
Reservation of Proprietary Rights
Delivered goods are proprietary of Feuerstein GmbH / molotow as long as all requirements are met.
Place of Jurisdiction
The place of performance for all obligations deriving from a contract of delivery is: Amtsgericht Lahr HRB Nr 391323.